Frequently Asked Questions
Everything you need to know about shopping with FiXT Store.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
FiXT Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my shipment?
Once your order has been dispatched, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
Yes, all products sold through FiXT Store come with a standard 12-month manufacturer's warranty covering defects in materials and workmanship.
Can I change or cancel my order after it's been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order may have already entered our fulfillment process and cannot be changed.